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How do I replace my laptop keyboard?
Tue, 06 Jan 2009 11:05:00 -0600

I get a lot of questions about stuck or broken keys in keyboards. Occasionally it's a software issue, but more often than not it's a physically broken key. On desktop machines that's not an issue, replacement keyboards are readily available, and easy to replace. Laptops, however, are a different matter. Sure enough, over the past few months my wife's laptop started having issues with the space bar and no amount of compressed air or other cleaning techniques would fix it. It was time to replace it. I brought my camera along so I could show you what it took. Continue reading How do I replace my laptop keyboard? Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
Leo's Answers #160 - January 6, 2009
Tue, 06 Jan 2009 08:00:00 -0600

Leo's Answers A Weekly Newsletter From Ask Leo! Leo Notenboom Thank you. Thank you. Thank you. -John Hello! If you're having problems with the formatting of this newsletter in email it's always available on the web here: http://ask-leo.com/currentnewsletter.html Share Me! Do you know someone who would benefit from this newsletter? Forward it to them! (See below for details.) Did someone forward this email to you? Subscribe to get Leo's Answers in your own inbox every week. *** Contents This Week's New Articles on Ask Leo! A Word from our Sponsor Featured Comments This Week's Most Popular Articles Leo Recommends Popular Articles from the Archives Thoughts and Comments Newsletter Administration *** This Week's New Articles on Ask Leo! Why shouldn't I include my email address in a Twitter post or 'tweet'? I included my email address in a 'tweet' on Twitter, and someone told me I shouldn't. Why? I made that question up, because I noticed today that masses of people are doing exactly that: including their email addresses within posts they make on Twitter. You really, really, really don't want to do that. The reason is an old answer: spam. Continue reading: "Why shouldn't I include my email address in a Twitter post or 'tweet'?" http://ask-leo.com/why_shouldnt_i_include_my_email_address_in_a_twitter_post_or_tweet.html * * * I spilled water into my laptop, how do I get it working again? While I was asleep, my cat must have tipped over a part full cup of water on my new laptop computer. The computer lid was closed and the AC power cord was connected when my daughter tried to turn it on in the morning. It did not turn on (and it hasn't ever since, even after leaving it to dry out for a couple of weeks). There was also a small pool of water under the computer (about 5cm in diameter) and drips of water come from the keyboard when tipped over. What should I do to maximize my chances of getting it working? I'm going to recommend an obscure long shot as something to try. I'm also going to ask for help. Continue reading: "I spilled water into my laptop, how do I get it working again?" http://ask-leo.com/i_spilled_water_into_my_laptop_how_do_i_get_it_working_again.html * * * What's the risk of connecting to the internet without protection? I remember reading not too long ago about virus programs that are computer generated and that conduct a random search for unprotected IP address' to download to. I was recently talking to some friends who also shut off their PC when not in use but leave the cable modem running and connected to speed up the startup process. The question is are there such virus programs and if they exist what is the risk factor of being connected for even a brief period of time without operational protection? I vaguely recall the worst case scenario that you're referring to: an unpatched and unprotected version of either Windows 2000 or an early version of Windows XP lasted about 30 seconds after connecting to the internet before it was infected with a virus. 30 seconds. Things are better today, but you still want protection. And turning your machine off isn't really helping. Continue reading: "What's the risk of connecting to the internet without protection?" http://ask-leo.com/whats_the_risk_of_connecting_to_the_internet_without_protection.html * * * How do I get Windows Explorer to show folder names in its taskbar buttons? I just got a new computer. On the old one, the taskbar shows open folders correctly: "Folder Name". It makes it easy to see which one you want to click on to get the desired folder up front. On the new computer, the tab on the taskbar shows the folder name as "C:\Documents and Settings\User Name\Desktop\Folder Name" -- and since all that doesn't FIT on the little tab, they ALL read "C:\Docume...", which means they're quite useless labels. How do I get it to just show the end folder name? It's actually another of Windows buried and somewhat obscure settings. In fact, I didn't even connect what this setting was for until I got this question. Continue reading: "How do I get Windows Explorer to show folder names in its taskbar buttons?" http://ask-leo.com/how_do_i_get_windows_explorer_to_show_folder_names_in_its_taskbar_buttons.html * * * Why does my anti-malware software say a link is suspected phishing? My AT&T web mail says this is a suspected phishing site in regards to your newsletter. I still open and read it. Why would they suspect a forged address? Unfortunately, there's a very legitimate way to craft links that also happens to be easily confused with a technique used by phishing attempts. It's a difficult position for both the publisher, such as myself, who wants to gather information, and the anti-malware software that doesn't want to inadvertently miss an actual phishing attempt. By erring on the side of paranoia, the anti-malware software often reports "false positives" - links that are "suspected" of being phishing attempts, but really aren't. Let's look at this in more detail, and how you can tell the difference. Continue reading: "Why does my anti-malware software say a link is suspected phishing?" http://ask-leo.com/why_does_my_antimalware_software_say_a_link_is_suspected_phishing.html *** A Word from our Sponsor Your PC is Not Slow ... It Just Needs a Tune Up. In just minutes, discover how you can improve the performance of your computer and keep it running like new without the expense of adding new hardware. Automatically diagnose problems with your PC. Run the all new, no cost PC Pitstop Optimize 2.0 scan now and in just minutes - discover numerous ways you can keep your PC running at peak performance. Scan Now! http://pcpitstop.com/tinylink.asp?id=244302 Advertisement. Ask Leo about advertising here. *** Featured Comments A sampling of some of the comments that have been posted recently on Ask Leo! * * * Why don't PDF's print at the same size as the original? Mary Ann writes: Thanks for the answer to,"Why Don't PDF's Print At Same Size As Original?" It's a real aggravation to print from A PDF and the print comes out so small you can barely read it. I just rescaled my page to "none" and it worked beautifully. We struggle with these little things and it doesn't occur to us sometimes to just "Ask Leo!" Mary Ann * How do I connect my desktop to the nearby wireless internet WiFi hotspot? Ken writes: This for those who use others "wi-fi" hotspots. Here where I live in Florida it is totally ILLEGAL to use someone else's hot spot. I personally do not have WiFi myself, but my laptop tries to connect ( and sometimes does ) to my neighbors. Recently they arrested a number of people who were doing this. It can be traced, and at least here. It can land you in the pokey! Wow. I'd not heard of arrests (or jail time, for that matter) before, but I suppose it was only a matter of time. Illegal or not, depending on where you are, it's at least unethical. -Leo * My anti-virus performed a virus removal but I still have a symptom, how do I get rid of it? Narc writes: There is one further point to make, and it is this: even if you have been backing up and have a complete image of the system that you can roll back to, you cannot be sure it was made prior to the infection unless it was made immediately after installing the operating system, and before connecting the computer to a network (local network or the Internet). So, for truly paranoid people like myself, reformatting and reinstalling is still required. The backup therefore just gives you the ability to selectively restore data you've created, as long as proper precautions are taken. Furthermore, there are any number of possible infections that are not obvious, or even apparent to even the most technical users (I'm thinking spambot trojans, which survive longer if they can hide from the computer operator). It's a truly terrifying world out there for us paranoid people. *** This Week's Most Popular The ten most popular articles in the last 7 days on Ask Leo! How do I change my MSN Hotmail password? How do I delete history items from my Google tool bar? I accidentally deleted my Recycle Bin in Vista - how do I get it back? My desktop Recycle Bin has disappeared - why, and how do I get it back? How do I make a new MSN Hotmail account? How do I delete my Hotmail account? Can I send text messages between a computer and a cell phone? How do I put a picture into the caption of a picture on myspace.com? What are MSN HotMail's POP3 and SMTP settings for Outlook Express? How do I move my Outlook Express folders to my new machine? *** Leo Recommends ImgBurn Free CD/DVD Burning Tool There are many CD burning tools out there, including several popular free ones as well as several commercial. In fact, there's a good chance you might have a trial version of on of the commercial products on your machine right now - they're often included in the pre-installed software. I use ImgBurn: it's free, it's lightweight, it does more than I'd ever need, and it's relatively easy to use. I say that it's "relatively" easy to use, because its interface can be just a tad intimidating to the first time user. To overcome that, let me show you how to do a few common operations using ImgBurn. Continue reading: "ImgBurn - Free CD/DVD Burning Tool" http://ask-leo.com/imgburn_free_cddvd_burning_tool.html • Each week I recommend a specific product or resource that I've found valuable and that I think you may as well. What does my recommendation mean? *** Popular Articles from the Archives I just want support that works, I don't care where it comes from: Outsourcing Tech Support - Good, or Evil? Over here, or overseas, incompetence knows no boundaries. If you call the tech support lines for many major companies these days, you can't really be sure that the person you're talking to isn't a few miles away or on the other side of the planet. We've all heard of technical supporting being outsourced to overseas companies, often in India, to reduce costs. The current state of technology allows us to communicate anywhere on the planet cheaply and instantaneously, so it does make a certain amount of sense that, all else being equal, companies would be foolish not to consider it. But is it evil? Many think so. I don't. Continue reading... Outsourcing Tech Support - Good, or Evil? http://ask-leo.com/outsourcing_tech_support_good_or_evil.html *** Thoughts and Comments As many of you may, or may not know I post on Twitter a few times pretty much very day these days. You can follow me on LeoOnTwitter.com - you'll get occasional comments, pointers to particularly relevant articles I've stumbled on, notifications when I upload a new photo to Flickr, and so on. I also "tweet" (post) when I post most new articles, so it's also a quick way to stay on top of what's happening out here at Ask Leo! as well. This weekend Twitter suffered from a major phishing attack that apparently caught a lot of people, and tricked them into providing their Twitter account information to a third party. In discussing it with some friends, I was pointed at this great video: Phishing in Plain English. If you've never quite understood what phishing is, or even if you do, have a look. It's very nicely done. Another Twitter-related topic that came up resulted from a search I did on search.twitter.com, which searches all the public posts across all of Twitter's users. I searched for "hotmail", and what did I get? Tweet after tweet with bare-naked email addresses that spammers can just harvest and know that they're good. That's the reason I wrote "Why shouldn't I include my email address in a Twitter post or 'tweet'?", but it really applies to any publicly visible site or social media service. If anyone can see the email address you just posted, then spammers can see the email address you just posted. Expect more spam as a result. Unless you want more spam, don't do that. 'till next time... Leo A. Notenboom * * * A selection of Leo's articles are available for free re-use at http://articlesbyleo.com. You can also subscribe to Ask Leo! on your Kindle. Perhaps you'd like some Ask Leo! Stickers? Some of Leo's other sites: The Ask Leo! Store, Leo's Online Business Card, Forwarded Funnies, Taming Email, MovableType Tips, Leo's Blog, Buy Leo a Latte (or a Beer), A Letter To Myself, Corgwn.com *** Newsletter Administration Do you have a question? A comment, perhaps? Visit http://ask-leo.com/ask to submit your questions. I'll be honest: I'll try to respond, but I get a lot of questions every day - I just can't answer everyone. Rest assured, though, that even if you don't hear from me directly, every email gets read. Leo's Answers Newsletter is a weekly publication of Ask Leo! and Leo A. Notenboom. It's also available as an RSS feed at this URL: http://ask-leo.com/newsletter.xml. Archives of previous newsletter issues can be found on the Ask Leo! web site, http://ask-leo.com/newsletter.html. Forward Me! You're quite welcome to forward this email in its entirety; it's a great way to help Ask Leo! grow. But you should probably delete your unsubscribe link below, so your friends don't unsubscribe you by accident. You may forward individual articles from this newsletter only if you include all and only the text of that article as found in this newsletter, including any links therein. You may not copy full articles from the Ask Leo! website - more on that in my section on copyright: http://ask-leo.com/terms.html#copyright. I'd sure appreciate it if regular readers got a subscription of their own. You can sign up at http://newsletter.ask-leo.com. Interested in advertising on Ask Leo! or in this newsletter? Advertising details here. Newsletter contents Copyright © 2009, Leo A. Notenboom & Puget Sound Software, LLC. Continue reading Leo's Answers #160 - January 6, 2009 Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
ImgBurn - Free CD/DVD Burning Tool
Mon, 05 Jan 2009 10:24:00 -0600

There are many CD burning tools out there, including several popular free ones as well as several commercial. In fact, there's a good chance you might have a trial version of on of the commercial products on your machine right now - they're often included in the pre-installed software. I use ImgBurn: it's free, it's lightweight, it does more than I'd ever need, and it's relatively easy to use. I say that it's "relatively" easy to use, because its interface can be just a tad intimidating to the first time user. To overcome that, let me show you how to do a few common operations using ImgBurn. Continue reading ImgBurn - Free CD/DVD Burning Tool Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
Why shouldn't I include my email address in a Twitter post or 'tweet'?
Sat, 03 Jan 2009 16:13:00 -0600

I included my email address in a 'tweet' on Twitter, and someone told me I shouldn't. Why? I made that question up, because I noticed today that masses of people are doing exactly that: including their email addresses within posts they make on Twitter. You really, really, really don't want to do that. The reason is an old answer: spam. Continue reading Why shouldn't I include my email address in a Twitter post or 'tweet'? Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
I spilled water into my laptop, how do I get it working again?
Sat, 03 Jan 2009 10:59:00 -0600

While I was asleep, my cat must have tipped over a part full cup of water on my new laptop computer. The computer lid was closed and the AC power cord was connected when my daughter tried to turn it on in the morning. It did not turn on (and it hasn't ever since, even after leaving it to dry out for a couple of weeks). There was also a small pool of water under the computer (about 5cm in diameter) and drips of water come from the keyboard when tipped over. What should I do to maximize my chances of getting it working? I'm going to recommend an obscure long shot as something to try. I'm also going to ask for help. Continue reading I spilled water into my laptop, how do I get it working again? Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
What's the risk of connecting to the internet without protection?
Sat, 03 Jan 2009 10:27:00 -0600

I remember reading not too long ago about virus programs that are computer generated and that conduct a random search for unprotected IP address' to download to. I was recently talking to some friends who also shut off their PC when not in use but leave the cable modem running and connected to speed up the startup process. The question is are there such virus programs and if they exist what is the risk factor of being connected for even a brief period of time without operational protection? I vaguely recall the worst case scenario that you're referring to: an unpatched and unprotected version of either Windows 2000 or an early version of Windows XP lasted about 30 seconds after connecting to the internet before it was infected with a virus. 30 seconds. Things are better today, but you still want protection. And turning your machine off isn't really helping. Continue reading What's the risk of connecting to the internet without protection? Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
How do I get Windows Explorer to show folder names in its taskbar buttons?
Fri, 02 Jan 2009 10:54:00 -0600

I just got a new computer. On the old one, the taskbar shows open folders correctly: "Folder Name". It makes it easy to see which one you want to click on to get the desired folder up front. On the new computer, the tab on the taskbar shows the folder name as "C:\Documents and Settings\User Name\Desktop\Folder Name" -- and since all that doesn't FIT on the little tab, they ALL read "C:\Docume...", which means they're quite useless labels. How do I get it to just show the end folder name? It's actually another of Windows buried and somewhat obscure settings. In fact, I didn't even connect what this setting was for until I got this question. Continue reading How do I get Windows Explorer to show folder names in its taskbar buttons? Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
Why does my anti-malware software say a link is suspected phishing?
Thu, 01 Jan 2009 12:34:00 -0600

My AT&T web mail says this is a suspected phishing site in regards to your newsletter. I still open and read it. Why would they suspect a forged address? Unfortunately, there's a very legitimate way to craft links that also happens to be easily confused with a technique used by phishing attempts. It's a difficult position for both the publisher, such as myself, who wants to gather information, and the anti-malware software that doesn't want to inadvertently miss an actual phishing attempt. By erring on the side of paranoia, the anti-malware software often reports "false positives" - links that are "suspected" of being phishing attempts, but really aren't. Let's look at this in more detail, and how you can tell the difference. Continue reading Why does my anti-malware software say a link is suspected phishing? Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
Leo's Answers #159 - December 30, 2008
Tue, 30 Dec 2008 08:00:00 -0600

Leo's Answers A Weekly Newsletter From Ask Leo! Leo Notenboom I am so pleased to find your site. -Ken Hello! If you're having problems with the formatting of this newsletter in email it's always available on the web here: http://ask-leo.com/currentnewsletter.html Share Me! Do you know someone who would benefit from this newsletter? Forward it to them! (See below for details.) Did someone forward this email to you? Subscribe to get Leo's Answers in your own inbox every week. *** Contents This Week's New Articles on Ask Leo! A Word from our Sponsor Featured Comments This Week's Most Popular Articles Leo Recommends Popular Articles from the Archives Thoughts and Comments Newsletter Administration *** This Week's New Articles on Ask Leo! Why don't PDF's print at the same size as the original? Why do my PDF's print out smaller than the original copy? I'm going to assume you mean slightly smaller, since that's a very, very common scenario. I see it myself all the time. The answer, in a word, is margins. And depending on the PDF document and the capabilities of your printer, you may, or may not, be able to work around it. Continue reading: "Why don't PDF's print at the same size as the original?" http://ask-leo.com/why_dont_pdfs_print_at_the_same_size_as_the_original.html * * * Can I delete pagefile.sys? What is it? How to delete pagefile.sys. Is it safe to delete? Sure, you can delete it. It takes some special steps, but it's not really all that difficult. The problem is that you probably don't want to. Continue reading: "Can I delete pagefile.sys? What is it?" http://ask-leo.com/can_i_delete_pagefilesys_what_is_it.html * * * Does accessing my computer's hard disk over the network impact the computer's performance? Whenever I am doing processor intensive tasks on my main computer (i.e. burning a disc, encoding a movie, etc.), I will leave my computer alone and not do anything else on it until the task is finished (I will even go as far as shutting off my screen saver). I do this so that as much processor power as possible can be devoted to performing the task, and the task can be completed as quickly as possible--not to mention that I hope to avoid introducing any errors into whatever task is being performed. I will, however, work on another computer in my house. If I need a file from my main computer, I will access it over the network from a mapped drive I have set up. A friend has told me that accessing files through the network, though not as intensive, is almost as bad as performing it directly on my main computer while it is performing the burning or encoding. I disagree, thinking that by accessing these files over a network, I am using only the main computer NIC card and hard drive (and perhaps very minimal processor power). Can you please tell me which of us is correct? Sure! You both are. You see, it really depends on exactly what you're doing. Some of your scenario leads me to believe that you are right, and other portions of your scenario have me siding with your friend. I'll give you the slight edge here because I can't see your friend's "almost as bad" comment really coming into play. Continue reading: "Does accessing my computer's hard disk over the network impact the computer's performance?" http://ask-leo.com/does_accessing_my_computers_hard_disk_over_the_network_impact_the_computers_performance.html * * * My anti-virus performed a virus removal but I still have a symptom, how do I get rid of it? My machine was recently infected by a worm called _____. My anti-virus removed it, but I am still getting _____. How do I fix that last left-over symptom? That's a composite question since I get many variations of it on a regular basis. The scenario is simple: you've been infected with a virus of some sort, and your anti-virus program reports, much to your great relief, that it has cleaned it out for you. And yet, there's some nagging leftover specific symptom. The solution isn't nearly as simple as the scenario. Continue reading: "My anti-virus performed a virus removal but I still have a symptom, how do I get rid of it?" http://ask-leo.com/my_antivirus_performed_a_virus_removal_but_i_still_have_a_symptom_how_do_i_get_rid_of_it.html * * * How do I get wireless internet? We have dial-up at our house and I'm sick of it. I can get on the internet from my iPod at the edge of my property but I want internet on my desktop IN my house. What do I need to connect up? I want to use this question to clear up a misconception that appears to be surprisingly common. Wireless internet is not just "out there" for you to connect up to. You need to take steps, whether it's setting something up, paying for something, or at a minimum, asking for permission. It's definitely not the case that you can just grab a wireless card and suddenly be connected anywhere you want. The wireless capabilities of your computer are only half of what's needed. Continue reading: "How do I get wireless internet?" http://ask-leo.com/how_do_i_get_wireless_internet.html *** A Word from our Sponsor Free Printable 2009 Calendars Free 2009 calendars that you can download, customize, and print. Calendars are available in PDF and Microsoft Word formats. www.Printable2009Calendar.net Advertisement. Ask Leo about advertising here. *** Featured Comments A sampling of some of the comments that have been posted recently on Ask Leo! * * * How do I add a signature with a picture to my emails? Steve writes: Form a business standpoint - HTML formatted emails make no sense to me. HTML formatting only increases the chances of some SPAM filter stopping your email. HTML emails are much larger in file size than plain text and thus take longer to send, longer to process, longer to traverse the net and longer to receive. Plain Text with a concise signature stating contact information is a courtesy to your recipients. I tend to agree. Some time ago I wrote about this in more detail on my "Taming Email" site: Use Plain Format - Substance Over Style. -Leo * Can my computer get a virus from my camera? Bob Conlin writes: What about inserting a camera card in the card machine at Wal-Mart to make prints? Can I pick up a virus by doing that? I use Wal-Mart because I can't print on my own computer for anywhere near their cost, for paper and ink alone. I don't know. I would assume that those dedicated single-purpose devices are not prone to infection, and I've not heard of it happening, but ... it seems like it could if the particular device is poorly architected or configured. Right now I consider the risk very low, but would be interested to hear from others if they've heard of or experienced an infection from a photo-printing kiosk. -Leo * When do I actually need to run a virus scan? Asif Dange writes: Hi Leo, I have a small query. I have an antivirus on my machine. The Real time scan is always ON. But when i do a manual scan i find some of my files were infected with virus which the Real Time scan didn't find out. Can u suggest me what was the possible problem as to why The Real Time Scan didn't notice about the virus????????? I have only one Antivirus running on my machine. It's difficult to say without knowing exactly what anti-virus program you're using. Some "real time" scans only scan what's coming in over your internet connection, for example. If a file arrives some other way, say through windows networking, it might not be caught. Similarly some programs don't real-time scan everything even on the internet - they scan browser activity and email, but might skip peer-to-peer file sharing applications or other apps. As you've seen, a periodic full scan is an important step in addition to real-time. -Leo *** This Week's Most Popular The ten most popular articles in the last 7 days on Ask Leo! How do I change my MSN Hotmail password? I accidentally deleted my Recycle Bin in Vista - how do I get it back? How do I delete history items from my Google tool bar? My desktop Recycle Bin has disappeared - why, and how do I get it back? How do I make a new MSN Hotmail account? Can I send text messages between a computer and a cell phone? How do I put a picture into the caption of a picture on myspace.com? How do I delete my Hotmail account? What are MSN HotMail's POP3 and SMTP settings for Outlook Express? Svchost and Svchost.exe - Crashs, CPU maximization, viruses, exploits and more. *** Leo Recommends Recuva A free, easy to use undelete and file recover tool As you might expect, I have a small collection of useful tools that I keep available for assorted system maintenance and troubleshooting tasks. However, for the longest time I haven't really carried a file un-delete utility with me. Not because there aren't some good ones out there, but more because I never really got comfortable with any of the one's I'd tried. Certainly not comfortable enough to recommend. I recently discovered Recuva, which I just added to my toolkit. It's free, it's easy to use, and it's from the same people that bring you CCleaner, which gives added credibility. When you delete a file the contents of that file are not necessarily immediately overwritten or removed. Instead the space used by that file is marked as "available" so that it can be used the next time data is written to the disk. As long as that doesn't happen and the old data is not overwritten by something new, there's a chance you can recover the file. This is where utilities like Recuva come in. They scan the available space and the control information on the hard disk to identify files that might be recoverable. Recuva starts with a Wizard that allows you to specify what drives to scan, and what classes of files to look for. Say you just deleted a picture on your flash drive by mistake, you can tell Recuva to scan all the removable media for pictures, and it'll do exactly that. Or, you can dive right into the programs advanced interface and have it scan a specific drive you specify, and then filter the results based on type or name. Continue reading: "Recuva - A free, easy to use undelete and file recover tool" http://ask-leo.com/recuva_a_free_easy_to_use_undelete_and_file_recover_tool.html • Each week I recommend a specific product or resource that I've found valuable and that I think you may as well. What does my recommendation mean? *** Popular Articles from the Archives I get lots of questions that I can't answer simply because they're not questions, they're impossible to understand, they don't have the information I need, the email addresses are wrong, and so on. As I'm prioritizing what questions I'm going to spend my time on, there are things you can do to stack the deck in your favor. Understanding why I might not answer (or even ever see) your question is a start: Why didn't you answer my question? It's a fair question. I don't answer all the questions I get, and I also don't respond to all the comments that are posted. It's not that I don't want do. I can't. There are simply too many questions coming in every day for me to address each and every one. But I can give you some tips that'll help increase the odds. Continue reading... Why didn't you answer my question? http://ask-leo.com/why_didnt_you_answer_my_question.html *** Bonus Article Resolve to Do the One Thing That Can Save You From Almost Any Computer Disaster There's one thing that you can do that almost guarantees you'll never face the catastrophic loss of your important computer files including photos, documents, emails and more. That simple thing is backing up. A good backup can allow you to recover from almost any computer related disaster. Backups don't have to be confusing and complicated, and for the home and small business can be downright simple. Read the Full Article. (This bonus article is posted at http://articlesbyleo.com and is available for free republication courtesy of EzineArticles.) *** Thoughts and Comments This week's bonus article, a first, I might add, serves two purposes: It's an important reminder. If you're making New Years resolutions, add backing up to the list. It's the closest thing to a magic elixir / silver bullet for recovering from problems that you'll ever find. It content that you can republish. I do get asked from time to time if people can publish my articles in their newsletters, newspapers and blog. In general the answer is no, but the articles at http://articlesbyleo.com are available for exactly that purpose for free. Follow a few simple terms of service guidelines, and you're on your way. It's a great way to spread the word about technical issues, and about Ask Leo!. • I never thought I'd be so happy to see rain. Lovely, wet, grey, miserable Seattle rain. We rarely get snow here, and when we do it's an inch or two at most, maybe every other year. This year was different. This year I measured 21 1/2 inches of snow in my back yard at its peak. (You can see some pictures out at LeoOnFlickr.com.) Given that this area has no infrastructure to deal with that much snow (we never need it!), that left us mostly house bound for the last week. Thankfully the power and internet connection stayed on for the most part, or we would have had some "interesting" times. On Saturday we did take a rather harrowing trip to the grocery store which also convinced us that Sunday was another good day to stay home. Not until Monday did I venture out again for some routine errands. Here's hoping your 2009 is a happy and healthy one, and that you only get the weather you and your local community always know how to handle. 'till next time year... Leo A. Notenboom * * * A selection of Leo's articles are available for free re-use at http://articlesbyleo.com. You can also subscribe to Ask Leo! on your Kindle. Perhaps you'd like some Ask Leo! Stickers? Some of Leo's other sites: The Ask Leo! Store, Leo's Online Business Card, Forwarded Funnies, Taming Email, MovableType Tips, Leo's Blog, Buy Leo a Latte (or a Beer), A Letter To Myself, Corgwn.com *** Newsletter Administration Do you have a question? A comment, perhaps? Visit http://ask-leo.com/ask to submit your questions. I'll be honest: I'll try to respond, but I get a lot of questions every day - I just can't answer everyone. Rest assured, though, that even if you don't hear from me directly, every email gets read. Leo's Answers Newsletter is a weekly publication of Ask Leo! and Leo A. Notenboom. It's also available as an RSS feed at this URL: http://ask-leo.com/newsletter.xml. Archives of previous newsletter issues can be found on the Ask Leo! web site, http://ask-leo.com/newsletter.html. Forward Me! You're quite welcome to forward this email in its entirety; it's a great way to help Ask Leo! grow. But you should probably delete your unsubscribe link below, so your friends don't unsubscribe you by accident. You may forward individual articles from this newsletter only if you include all and only the text of that article as found in this newsletter, including any links therein. You may not copy full articles from the Ask Leo! website - more on that in my section on copyright: http://ask-leo.com/terms.html#copyright. I'd sure appreciate it if regular readers got a subscription of their own. You can sign up at http://newsletter.ask-leo.com. Interested in advertising on Ask Leo! or in this newsletter? Advertising details here. Newsletter contents Copyright © 2008, Leo A. Notenboom & Puget Sound Software, LLC. Continue reading Leo's Answers #159 - December 30, 2008 Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.
Recuva - A free, easy to use undelete and file recover tool
Mon, 29 Dec 2008 09:22:00 -0600

As you might expect, I have a small collection of useful tools that I keep available for assorted system maintenance and troubleshooting tasks. However, for the longest time I haven't really carried a file un-delete utility with me. Not because there aren't some good ones out there, but more because I never really got comfortable with any of the ones I had tried. I certainly was not comfortable enough to recommend any. I recently discovered Recuva, which I just added to my toolkit. It's free, it's easy to use, and it's from the same people that bring you CCleaner, which gives added credibility. When you delete a file, the contents of that file are not necessarily immediately overwritten or removed. Instead, the space used by that file is marked as "available" so that it can be used the next time data is written to the disk. As long as that doesn't happen and the old data is not overwritten by something new, there's a chance you can recover the file. This is where utilities like Recuva come in. They scan the available space and the control information on the hard disk to identify files that might be recoverable. Recuva starts with a Wizard that allows you to specify what drives to scan, and what classes of files to look for. Let's say you just deleted a picture on your flash drive by mistake, you can tell Recuva to scan all the removable media for pictures, and it'll do exactly that. Or, you can dive right into the programs advanced interface and have it scan a specific drive you specify, and then filter the results based on type or name. Continue reading Recuva - A free, easy to use undelete and file recover tool Tech Questions? Get Answers! - Ask Leo! ... by Leo Notenboom Leo's Answers Newsletter - Ask Leo! in your inbox every week.